Fireflies Releases Industry's First Responsible Guide to AI Notetakers

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SAN FRANCISCO--(BUSINESS WIRE)--Sep 15, 2025--

Fireflies.ai, the #1 AI teammate for meetings, today released the Responsible Guide to AI Meeting Assistants, establishing the industry's first comprehensive framework for safe deployment of AI notetakers in workplace conversations. The guide arrives as enterprises increasingly prioritize vendors with transparent data practices and proven privacy commitments, particularly following recent industry developments that have highlighted the importance of responsible AI practices.

The free guide offers organizations practical frameworks for leveraging AI-powered meeting assistants while maintaining privacy, security, and human connection. It arrives as enterprises face increasing complexity around AI governance, with the EU AI Act's workplace provisions now in force and universities like Harvard restricting AI meeting tools due to privacy concerns.

"The industry is at an inflection point where enterprises are rightfully scrutinizing how AI vendors handle their data. When competitors face class action lawsuits for training on customer data without consent, it validates the privacy-first approach we've maintained since day one," said Krish Ramineni, CEO and co-founder of Fireflies. "We've processed over 3 billion meeting minutes while maintaining a fundamental principle: we never train our AI on customer data. Not a single byte from our 500,000+ organizations is used for model training. This guide shares the frameworks that have earned us the trust of users at 75% of Fortune 500 companies."

Industry faces critical juncture

The guide emerges at a pivotal moment for workplace AI adoption:

• Enterprises spend an average of 23 hours per week in meetings, yet 70-80% of meeting knowledge vanishes without documentation
• In California courts alone, over 400 recording-related cases were filed in 2024
• Recent class action litigation against an AI meeting assistant for unauthorized data training has enterprises reevaluating vendor relationships and privacy practices

"Conversations are critical infrastructure for organizations," said Sam Udotong, CTO and co-founder of Fireflies, who will present on ethical AI development at the AI Conference in San Francisco on September 18. "We must build AI systems that unlock knowledge without compromising trust."

Key principles for responsible AI notetaker deployment

The guide outlines four core principles organizations should follow:

1. Transparency and consent first

• All participants should know when AI is present
• Recording policies must be clear before meetings begin
• Opt-out preferences should be respected without question

2. Purpose over convenience

• Consider whether the meeting itself is necessary
• Align AI usage with specific meeting goals
• Use AI when it adds genuine value

3. Privacy and security by design

• Choose providers that never train on customer data
• Understand data storage and retention policies
• Implement role-based access controls and automated retention policies

4. Human judgment matters

• AI captures information; humans provide context
• Critical decisions deserve in-person presence
• Technology shouldn't replace emotional intelligence

Practical guidance for implementation

Beyond principles, the guide provides actionable resources, including:

• Decision frameworks for when to use AI meeting assistants
• Industry-specific considerations for healthcare, financial services, and other regulated sectors
• Communication templates for obtaining consent and managing opt-outs
• Implementation checklists for IT and security teams

“Fireflies' SOC 2 Type II and HIPAA compliance, coupled with robust data encryption, provides the necessary assurance for Fedora's security and compliance requirements,” said Maulik Bhatt, Information Technology Manager at Fedora Healthcare Solutions. “These features have led to measurable benefits, including time saved on manual note-taking and streamlined compliance reviews, allowing teams to focus on their core work instead of administrative tasks.”

Fireflies' commitment to responsible AI

As an industry leader serving 20+ million people, Fireflies has implemented multiple safeguards that set the standard for responsible AI:

• Never training on customer data – A commitment embedded in company policy since day one
• Private storage options – Enterprise customers can store data in their own infrastructure
• Zero-day retention with LLMs – Third-party AI providers cannot retain any customer data
• Comprehensive compliance – SOC 2 Type II, HIPAA compliant, GDPR ready
• Transparent data practices – Clear policies on data handling, retention, and deletion

The guide represents insights gathered from processing billions of meeting minutes while maintaining user trust across diverse industries and use cases.

"The rise of AI meeting assistants has created both opportunities and challenges," added Ramineni. "By sharing these guidelines openly, we hope to elevate standards across the entire industry. When companies compete on trust rather than just features, everyone wins—especially the users."

Organizations can download the Responsible Guide to AI Meeting Assistants at https://fireflies.ai/responsible-ai-guide.

About Fireflies.ai

Fireflies.ai helps millions of people unlock the knowledge buried inside conversations every day. Serving 20+ million people and 500,000+ organizations, Fireflies has processed over 3 billion meeting minutes with users at 75% of Fortune 500 companies. The platform seamlessly integrates with 80+ software solutions—from ATSs to CRMs to project management tools—enabling organizations to extract and sync meeting data across their entire tech stack. Fireflies provides enterprise-grade security with private storage options and never uses customer meeting data to train its AI models. Backed by Khosla Ventures and Canaan Partners, Fireflies.ai is a remote-first, global organization employing 100 people across 20+ countries. For more information, visit fireflies.ai.

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KEYWORD: UNITED STATES NORTH AMERICA CALIFORNIA

INDUSTRY KEYWORD: SECURITY DATA MANAGEMENT TECHNOLOGY ARTIFICIAL INTELLIGENCE SOFTWARE

SOURCE: Fireflies.ai

Copyright Business Wire 2025.

PUB: 09/15/2025 11:00 AM/DISC: 09/15/2025 10:59 AM

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