Dialogue AI Closes $6M Seed Round to Bring Live, AI-led Customer Research to Every Team

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LOS ANGELES--(BUSINESS WIRE)--Oct 17, 2025--

Dialogue AI, an AI-native market research platform powered by a live conversational AI interviewer and built to serve teams across the business, launched today with a $6M seed round. The round was led by Lightspeed Venture Partners, with participation from Seven Stars, Uncommon Projects, the Tornante Company (founded by Michael Eisner), and notable angels, including the CPO of Discord, former CPO of Nextdoor, and former CTO of Match Group.

The $140 billion research industry is overdue for a reset. Traditional customer research is weighed down by outdated technology, limited resources, and rising costs, hindering teams’ ability to glean consistent, in‑depth insights. Dialogue is transforming the industry by enabling marketers, designers, engineers, and creators to generate insights from real people instantly and at scale through AI. Its platform combines the rigor of traditional research with the convenience of a consumer interface, allowing anyone to run studies, synthesize feedback, and make better decisions with the help of its expert AI researcher.

“Market research as we know it is ripe for disruption," said Faraz Fatemi, partner at Lightspeed Venture Partners. "Dialogue understands that teams across an organization, not just researchers, need fast, meaningful insights to do their jobs well. What they’ve built is both technically impressive and deeply thoughtful: a way to talk to customers at scale, without sacrificing depth or quality.”

Dialogue’s vertically integrated platform automates the entire workflow, from designing studies and recruiting participants to running live, AI‑moderated interviews and delivering analysis. It connects directly with existing business systems and builds longitudinal context over time. With enterprise‑ready reporting and a simple, consumer‑grade interface, Dialogue is built for speed, depth, and scale, giving every team access to the kind of research that used to take weeks.

Unlike asynchronous survey tools or fragmented research workflows, Dialogue combines qualitative depth with speed. Its live AI interviewer engages participants in dynamic conversations, probing, following up, and uncovering insights that static tools miss. Research delivered through Dialogue is meant to be engaging, both for those running studies and for participants themselves.

“There is nothing more powerful than talking to your customers," said Benjamin Lo, CEO and co-founder of Dialogue AI. “We built Dialogue to make those conversations easier, faster, and more useful, whether you’re an experienced researcher, a product manager, or a solo creator. Research shouldn’t be a bottleneck; it should be part of how teams operate every day. From the beginning, it was clear Lightspeed shared this vision, and we are proud to partner with them to accelerate our product and go-to-market efforts.”

Dialogue was founded in 2025 by Benjamin Lo, Justin Hoang, and Hubert Chen, who bring decades of combined product experience from Apple, Reddit, Snapchat, Twitter, and Nextdoor. Having experienced firsthand how difficult it can be to access reliable customer insights at speed, they built Dialogue to give every team the ability to understand their audience and make smarter decisions, without the traditional delays or overhead. Today, Dialogue works with customers such as Wayfair, Square (part of Block), Nextdoor and Suno.

"Dialogue is a fast path from insight to impact. It's a dramatic acceleration of how we can gather and synthesize user feedback for product development at Nextdoor." ~Georg Petschnigg, Chief Design Officer of Nextdoor

With this funding, Dialogue will accelerate product development and scale go-to-market efforts, expanding access to AI-powered research. The funding lays the foundation for a future where anyone, from global companies to individual creators, can generate meaningful insights instantly and at scale.

About Dialogue AI

Dialogue AI delivers real insights from real people, reimagined through AI. Its AI-native research platform enables companies to conduct interviews at scale, extract reliable insights in hours, and make better decisions. Founded in 2025, Dialogue is backed by Lightspeed Venture Partners and other leading investors. www.dialogueai.com

About Lightspeed

Lightspeed Venture Partners is a multi-stage venture capital firm focused on accelerating disruptive innovations and trends in the Enterprise, Consumer, Health, and Fintech sectors. Over the past 25 years, the Lightspeed team has backed hundreds of entrepreneurs and helped build more than 500 companies globally, including Abridge, Affirm, Anthropic, Cato Networks, Epic Games, Glean, Mistral, Moveworks, Navan, Netskope, Rubrik, Snap, Wiz, and more. Lightspeed and its global team currently manage $30B in AUM across the Lightspeed platform, with investment professionals and advisors in the U.S., Europe, India, Israel, and Southeast Asia. www.lsvp.com

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KEYWORD: CALIFORNIA UNITED STATES NORTH AMERICA

INDUSTRY KEYWORD: PROFESSIONAL SERVICES DATA MANAGEMENT TECHNOLOGY FINANCE SOFTWARE ARTIFICIAL INTELLIGENCE

SOURCE: Dialogue AI

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PUB: 10/17/2025 09:00 AM/DISC: 10/17/2025 08:59 AM

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