ActiumHealth Names John Voigt EVP of Growth & Strategy as Patient Communication Platform Scales Operations

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PALO ALTO, Calif.--(BUSINESS WIRE)--Sep 9, 2025--

ActiumHealth, the most deployed patient communication automation platform in the U.S., today announced that it has appointed John Voigt as Executive Vice President, Growth & Strategy.

Voigt will lead commercial efforts and go-to-market strategy as the organization scales impact across health systems, large specialty practices, and care management organizations.

ActiumHealth’s generative AI platform automates both inbound and outbound patient communications across voice, text, SMS and email modalities while also delivering comprehensive insights.

“John’s exemplary track record for driving meaningful results at healthcare organizations, paired with his vision for our business, made him the natural choice to lead ActiumHealth into a new era of growth,” said Chief Operating Officer Carter Dunn. “His experience building value-based partnerships and his ability to operationalize complex solutions to deliver measurable improvements in patient experience bring a perspective that will directly benefit our clients, their staff, and the patients they serve. We’re confident his leadership will help propel us toward our next milestone of 60 million patient calls automated.”

Prior to ActiumHealth, Voigt served as Senior Vice President, Growth – Health Systems at Wellvana Health and Vice President, Partnerships at Cedar. He has extensive experience working at the intersection of healthcare and technology, leading innovation and growth initiatives for companies across the healthcare continuum.

“The opportunity to make a meaningful positive impact on the way patients and providers communicate is immense with ActiumHealth’s platform, and it’s what drew me to this role,” Voigt said. “We’ve already delivered measurable results and quantifiable ROI for some of the biggest health systems in the country, and we’ll continue to deliver a superior patient experience, automation rates of 70%, incremental capacity measured in hundreds of FTEs, and as much as $40 million in additional revenue.”

ActiumHealth’s enterprise-grade platform has automated over 50 million patient calls for leading health systems and independent practices such as Houston Methodist, Nebraska Medicine, Virtua Health and MemorialCare. Its AI agents understand medical terminology, follow care protocols, and deliver a personalized experience that builds patient trust and frees human counterparts to focus on high-value work.

ActiumHealth customers have reported results that include:

• 100+ FTEs of additional capacity to handle inbound calls
• 40% reduction in call abandonment rate and 0 second wait times
• $40 million in additional appointment revenue via automated outreach
• Nearly 8x productivity improvement for staff conducting outreach
• 24/7/365 patient support in dozens of languages

To experience a demo of ActiumHealth’s AI agents, visit https://www.actiumhealth.com/demo.

About ActiumHealth

ActiumHealth automates inbound and outbound patient communications across voice, SMS, chat, and email for health systems and other care providers through a unified AI-powered platform. Our intelligent agents ensure seamless patient experiences while providing comprehensive analytics to demonstrate measurable impact. With over 50 million calls and 100 million messages automated, ActiumHealth is the industry’s leading patient communication platform. For more, visit actiumhealth.com.

View source version on businesswire.com:https://www.businesswire.com/news/home/20250909896712/en/

CONTACT: Media Contact

Patrick Hurley

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KEYWORD: CALIFORNIA UNITED STATES NORTH AMERICA

INDUSTRY KEYWORD: HEALTH TECHNOLOGY VOIP SOFTWARE GENERAL HEALTH ARTIFICIAL INTELLIGENCE

SOURCE: ActiumHealth

Copyright Business Wire 2025.

PUB: 09/09/2025 08:00 AM/DISC: 09/09/2025 07:59 AM

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