Providence Mission Hospital Contracts with Best Upon Request to Provide Concierge Services for Caregivers

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12:00 PM on Tuesday, December 10, 2024

The Associated Press

MISSION VIEJO, Calif.--(BUSINESS WIRE)--Dec 10, 2024--

Providence Mission Hospital is rolling out the red carpet for its caregivers by teaming up with Best Upon Request (BEST), a national leader in concierge services. This unique benefit is designed to make life easier for hospital staff by helping them tackle everyday tasks so they can focus on what they do best: providing exceptional care to patients.

This time-saving employee benefit alleviates everyday stressors by assisting with to-do’s such as running errands, scheduling appointments, coordinating car services, arranging travel plans and managing household tasks. It also will help caregivers navigate the busy holiday season by helping with shopping, shipping and gift wrapping.

“Our caregivers are the secret sauce that makes Mission Hospital an incredible place to receive and provide exceptional care,” says Seth Teigen, chief executive of Providence Mission Hospital. “This caregiver concierge program, and our partnership with Best Upon Request is a reflection of our commitment to our promise statement to know, care for and ease the way for our patients, their families and our caregivers.”

BEST’s CEO, Bill Mills, said, “By providing our concierge services, Providence Mission Hospital demonstrates its commitment to a supportive work environment that enhances caregiver well-being. By helping caregivers balance work and life, this benefit reduces stress and impacts retention, as caregivers feel valued. We’re proud to partner with Mission Hospital in creating a workplace where people thrive.”

About Providence Mission Hospital

Mission Hospital is a state-of-the art, 504-bed acute care hospital in Mission Viejo, California. As a verified adult and pediatric Level II Trauma Center, Mission Hospital provides a full range of specialty health care services including cardiovascular, neuroscience and spine, orthopedics, cancer care, women’s services, and mental health and wellness. Mission Hospital in Laguna Beach (MHLB) provides South Orange County coastal communities with 24-hour emergency and intensive care as well as medical-surgical/telemetry services, orthopedics, neurosurgery, and general surgery. CHOC at Mission Hospital is a 48-bed facility that is the area’s only dedicated pediatric hospital.

About Best Upon Request

Best Upon Request partners with organizations nationwide to provide concierge services to its employees as an employer-paid benefit. By helping employees save time and decrease stress, BEST improves recruitment and retention, engagement and work-life integration. BEST also provides specialized concierge programs for working mothers and physicians. In healthcare, BEST serves patient families to improve the patient experience by attending to non-medical needs. Patient concierge programs are tailored for Emergency Departments, Maternity Units, and children’s hospitals.

In business since 1989, BEST is a certified Minority and Women Business Enterprise.

View source version on businesswire.com:https://www.businesswire.com/news/home/20241210662103/en/

CONTACT: Providence Mission Hospital

Lori Wildrick

Sr. Manager, Communications

949-842-6398

[email protected] Upon Request

Jessi Lima Bollin

VP, Marketing and Communications

513-708-4864

[email protected]

KEYWORD: CALIFORNIA UNITED STATES NORTH AMERICA