WellSky® Introduces AI-powered Ambient Listening and Transcription Capabilities Within EHR to Transform the Home Health Visit

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OVERLAND PARK, Kan.--(BUSINESS WIRE)--Oct 8, 2025--

WellSky, a global health and community care technology and services company, today announced that cutting-edge embedded Artificial Intelligence (AI) capabilities are now powering its flagship electronic health record (EHR) platform, WellSky Home Health, powered by SkySense AI. The new integration of AI tools includes the addition of WellSky Scribe, an ambient listening and transcription solution that supports faster, AI-powered clinical documentation within the EHR workflow.

The WellSky Home Health, powered by SkySense AI platform includes the company’s growing suite of AI-powered capabilities designed to optimize an organization’s operation. WellSky Scribe, the newest transformative SkySense AI solution, captures conversations between providers and patients in real time, freeing clinicians from the keyboard and delivering notes directly into the EHR. WellSky Scribe can help to improve both the clinician and patient experience by allowing clinicians to focus their attention on patient care during a home health visit, ultimately helping to improve staff retention and recruitment.

Clinicians typically complete upwards of 100 data fields for a single patient start of care visit. With multiple visits scheduled each day, clinicians are often forced to complete a large portion of documentation outside of working hours—a practice that can lead to burnout, higher rates of error, and costly overtime pay. Using WellSky Scribe, clinicians can focus on assessing patients and providing care because the documentation can be automatically populated into the EHR before it is finally approved by a clinician.

“The demands on home health clinicians to assess patients, provide care, and complete extensive documentation has led to burnout and workload issues, which contribute to the ongoing staffing challenges within the industry,” said Wes Little, executive vice president, analytics and AI, at WellSky. “WellSky Scribe is a great example of how we are responsibly introducing AI solutions that help solve real problems and create immediate value for our clients.”

During a visit, the clinician activates WellSky Scribe, which identifies and extracts terms and information from the audible assessment and populates the forms and fields within the WellSky Home Health EHR. Following the visit, the home health clinician reviews the auto-populated data, confirms its accuracy, and submits it within minutes—saving significant active documentation time.

In December, the company will launch the WellSky Intelligent Language Assistant (WILA), a conversational voice assistant that works with WellSky Scribe to complete OASIS documentation not captured during the visit. After a visit, a clinician can call WILA, which will guide the clinician through the remaining documentation questions and populate those responses within the EHR. Together, these WellSky Home Health, powered by SkySense AI solutions support faster, more complete documentation, with future expansion beyond the start of care visit.

WellSky Scribe and WILA build on the proven success of AI within the WellSky Home Health platform. WellSky Extract, released in January 2025, compiles patient medication information from various sources—like referral documents, handwritten medication lists, and medication label photos—and populates the data into the EHR. Users of WellSky Extract have reported up to 80% reduction in medication reconciliation time.

Through a strategic partnership with Google, WellSky is combining its healthcare expertise with Google’s advanced cloud and AI technologies to drive innovation and deliver intelligent solutions for healthcare providers. To learn more about how WellSky is equipping home health agencies with powerful and practical AI tools, visit wellsky.com/AI.

About WellSky ®

WellSky is one of America’s largest and most innovative healthcare technology companies leading the movement for intelligent, coordinated care. Our proven software, analytics, and services power better outcomes and lower costs for stakeholders across the health and community care continuum. In today’s value-based care environment, WellSky helps providers, payers, health systems, and community organizations scale processes, improve collaboration for growth, harness the power of data analytics, and achieve better outcomes by further connecting clinical and social care. WellSky serves more than 20,000 client sites — including the largest hospital systems, blood banks, cell therapy labs, home health and hospice franchises, post-acute providers, government agencies, and human services organizations. Informed by more than 40 years of providing software and expertise, WellSky anticipates clients’ needs and innovates relentlessly to build healthy, thriving communities. For more information, visit wellsky.com.

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KEYWORD: UNITED STATES NORTH AMERICA KANSAS

INDUSTRY KEYWORD: SOFTWARE PRACTICE MANAGEMENT MANAGED CARE HEALTH ARTIFICIAL INTELLIGENCE DATA MANAGEMENT HEALTH TECHNOLOGY TECHNOLOGY

SOURCE: WellSky

Copyright Business Wire 2025.

PUB: 10/08/2025 09:00 AM/DISC: 10/08/2025 08:59 AM

http://www.businesswire.com/news/home/20251008300718/en