UKG Scored Highest in North American Midmarket for 10 Years in a Row in the Gartner Critical Capabilities for Cloud HCM Suites for 1,000+ Employee Enterprises

Audio By Carbonatix

LOWELL, Mass.--(BUSINESS WIRE)--Sep 15, 2025--

UKG, a leading provider of AI-led HR, pay, and workforce management solutions, scored highest for the 10 th year in a row in the 2025 Gartner Critical Capabilities Report for Cloud HCM Suites for 1,000+ Employee Enterprises in North American Mid-Market Use Case. UKG is evaluated for its UKG Pro HCM® suite -- a powerful, all-in-one solution that helps organizations manage the entire employee lifecycle, from recruitment to retirement.

UKG was also ranked #2 in two additional Use Cases: North American Compliance Suite for 1,000-2,500 Employee Enterprises and North American Compliance Suite for 2,500+ Employee Enterprises.

This recognition follows UKG being named a Leader by Gartner ® in the Magic Quadrant™ for Cloud HCM Suites for the third straight year.

The AI-led suite unifies HR, payroll, talent, time, scheduling, and compliance, delivering deep analytics and real-time insights. By simplifying operations and empowering employees, UKG Pro helps organizations align people strategies with business outcomes.

“At UKG, we build technology that empowers the workforce, putting their needs, experiences, and potential at the center of everything we do,” said Suresh Vittal, chief product officer at UKG. “I feel being recognized in the 2025 Gartner Critical Capabilities Report for Cloud HCM Suites for ten years in a row is a powerful confirmation of our continued innovation and leadership in meeting the needs of the midmarket workforce. I believe this recognition highlights how UKG solutions uniquely address workforce complexity, empower organizations with AI-driven insights, and help create cultures where people and businesses can thrive together.”

"Because UKG Pro can provide a comprehensive system for our employees worldwide, we have visibility into our entire employee population,” said Melissa Aldridge, HRIS Manager at Oil States International, a global provider of manufactured products and services to the energy, industrial and military sectors. “Instant access to business intelligence on employees in our international locations gives us better speed, accuracy, and support in our decision making. We can run reports and deliver guidance to upper management regarding headcount and salaries with currency conversions, so they can see in real time our total labor costs."

This recognition is the latest in a string of recent acknowledgements for UKG solutions, including:

• a Leader in the 2025 Gartner ® Magic Quadrant™ for Cloud HCM Suites for 1,000+ Employee Enterprises;
• Global Payroll Supplier of the Year by the Global Payroll Alliance for the second straight year;
• a Leader in the 2025 Nucleus Research WFM Technology Value Matrix for the sixth consecutive year, and a Leader in the Nucleus Research SMB HCM Technology Value Matrix for the fifth year in a row.

The Gartner Critical Capabilities Report provides objective insights to help HR technology leaders at enterprises with 1,000+ employees identify the right vendors to meet their mission-critical needs.

Gartner, Critical Capabilities for HCM Suites for 1,000+ Employee Enterprises, By Josie Xing, Ranadip Chandra, Sam Grinter, Chris Pang, Ron Hanscome, Harsh Kundulli, David Bobo, Laura Gardiner, Michelle Shapiro, Anand Chouksey, Jackie Watrous, Stephanie Clement, Jeff Freyermuth, Chris Hester, 9 September 2025

Gartner, Magic Quadrant for HCM Suites for 1,000+ Employee Enterprises, By Josie Xing, Ranadip Chandra, Sam Grinter, Ron Hanscome, Chris Pang, Harsh Kundulli, David Bobo, Laura Gardiner, Michelle Shapiro, Anand Chouksey, Jackie Watrous, Stephanie Clement, Jeff Freyermuth, Chris Hester, 8 September 2025

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, MAGIC QUADRANT is a registered trademark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved.

Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s Research & Advisory organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

About UKG

At UKG, our purpose is people. We are on a mission to inspire every organization to become a great place to work through HCM technology built for all. More than 80,000 organizations across all sizes, industries, and geographies trust UKG HR, payroll, and workforce management cloud solutions to drive great workplace experiences and make better, more confident people and business decisions. With the world’s largest collection of people data, work data, and employee sentiment data, combined with rich experience using artificial intelligence in the service of people, we connect employee and workforce insights with business outcomes to show what’s possible when organizations invest in their people. To learn more, visit ukg.com.

Copyright 2025 UKG Inc. All rights reserved. For a full list of UKG trademarks, please visit ukg.com/trademarks. All other trademarks, if any, are property of their respective owners. All specifications are subject to change.

View source version on businesswire.com:https://www.businesswire.com/news/home/20250915895987/en/

CONTACT: UKG Contact:

[email protected]

KEYWORD: UNITED STATES NORTH AMERICA MASSACHUSETTS

INDUSTRY KEYWORD: SOFTWARE DATA ANALYTICS HUMAN RESOURCES INTERNET ARTIFICIAL INTELLIGENCE DATA MANAGEMENT PROFESSIONAL SERVICES TECHNOLOGY

SOURCE: UKG

Copyright Business Wire 2025.

PUB: 09/15/2025 12:46 PM/DISC: 09/15/2025 12:46 PM

http://www.businesswire.com/news/home/20250915895987/en