PCI Pal Announces Appointment of New Chief Information Security Officer

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CHARLOTTE, N.C.--(BUSINESS WIRE)--Sep 25, 2025--

PCI Pal® (LON: PCIP), the global provider of secure payment solutions, today announces that Royston Ballard has joined the company as Chief Information Security Officer (CISO). Following a transition period, Royston succeeds PCI Pal’s long-serving previous CISO, Geoff Forsyth, who is retiring after a highly successful career in technology, CX and information security.

With more than 20 years of cybersecurity experience, including over a decade in senior leadership, Royston Ballard brings a wealth of expertise in building resilient and highly secure organizations across sectors including FinTech, Corporate Banking, Media, and Entertainment. Royston will be responsible for PCI Pal’s global cybersecurity and compliance strategies and execution, including risk management, regulatory compliance, PCI DSS, human-centric security, and cyber resilience. He will also be responsible for driving secure AI and automation adoption across PCI Pal in support of the Company’s ongoing rapid growth.

“As we look ahead, Royston brings not only technical and leadership expertise but also a proven track record of aligning cybersecurity with strategic business objectives within international organizations. His experience is highly suited to the exciting position the business is at today,” said James Barham, Chief Executive Officer of PCI Pal. “I want to take this opportunity to again thank Geoff Forsyth, our departing CISO, and wish him all the best for his retirement. He has been instrumental in establishing PCI Pal’s reputation for world-class compliance and customer trust.”

On his appointment, Royston commented, “I am thrilled to join PCI Pal at such an exciting time for the company and the industry. With the ever-evolving cybersecurity landscape, my priority is to ensure that our cybersecurity and compliance strategies not only protect sensitive data but also enable innovation and business growth for our partners and customers. PCI Pal has built a strong reputation for trust and resilience, and I look forward to building on that foundation alongside our talented team.”

About PCI Pal

PCI Pal ® (LON: PCIP) is a leading provider of secure payment solutions for business communications. PCI Pal’s mission is to safeguard reputations and trust by securing payments wherever customer engagement occurs. With its patented, cloud-based platform, PCI Pal enables organizations to take secure payments via voice, chat, email, and social, while ensuring compliance with industry standards such as PCI DSS.

For more information, visit www.pcipal.com.

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CONTACT: Media Contact

Nicole Von Seggern

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KEYWORD: UNITED STATES NORTH AMERICA NORTH CAROLINA

INDUSTRY KEYWORD: PROFESSIONAL SERVICES PAYMENTS SECURITY TECHNOLOGY FINANCE FINTECH

SOURCE: PCI Pal

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PUB: 09/25/2025 03:10 AM/DISC: 09/25/2025 03:09 AM

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