HomeServe Expands Service Offerings with Acquisition of The Manchester Group, LLC

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NORWALK, Conn.--(BUSINESS WIRE)--Oct 21, 2025--

HomeServe, a leading provider of home repair solutions, announced the acquisition of The Manchester Group, LLC, dba IGS Home Warranty, (“Manchester”) from Interstate Gas Supply LLC d/b/a IGS Energy (“IGS Energy”) based in Dublin, Ohio. The transaction, which was finalized on July 31, 2025, marks a significant step in HomeServe’s mission to expand the delivery of reliable home repair services to customers across North America.

Manchester provides repair service plans to IGS Energy’s residential retail energy customer base, supporting homeowners with essential repair coverage for plumbing, electric, HVAC and other household appliances and systems. The acquisition encompasses approximately 113,000 repair service plans currently in place with IGS Energy residential customers in Georgia, Illinois, Indiana, Kentucky, Maryland, Massachusetts, Michigan, Ohio, Pennsylvania, South Carolina, and Texas. Additionally, service plans offered through Citizens Energy Group in Indianapolis under the UtilityShield brand and offered through SCANA Energy in Georgia under the SCANA Home Warranty brand were included in the transaction.

“This acquisition underscores HomeServe’s commitment to expanding access to high-quality repair solutions for homeowners,” said Tom Rusin, CEO at HomeServe. “We welcome these Manchester customers, and the service plans they hold into the HomeServe family, and we’re excited to continue delivering them peace of mind with dependable repair coverage.”

On October 7, 2025, HomeServe sent a written notification to all Manchester customers to inform them of this change. Customers are assured that no action is necessary on their part, and there will be no changes to the coverage benefits or pricing of the service plans they currently have. Once the transition period concludes on November 22, 2025, HomeServe will take over as the administrator of the service plans. During this transition period, HomeServe and Manchester are committed to ensuring a seamless experience for customers. Moving forward, these plans will be underwritten by North American Warranty, Inc., and HomeServe will oversee all service requests for covered repairs.

For more than two decades, HomeServe has been a trusted name for homeowners seeking repair protection and support. The company looks forward to expanding these valuable services to IGS Energy and Citizens Energy customers and continuing to deliver the dependable service to which they have grown accustomed.

For more information about IGS Energy, please visit igs.com. To learn more about all the services available through HomeServe, visit homeserve.com.

About HomeServe

HomeServe USA Corp. (HomeServe), a leading residential infrastructure home repair solutions company with more than 4.5 million customers across North America, offers protection plans that help protect homeowners against the expense and inconvenience of plumbing, electrical, HVAC and other home repairs. HomeServe empowers over 1,350 leading municipal and utility partners to educate and advocate for their customers who are faced with home repair emergencies.

HomeServe has an exceptional customer satisfaction rating, is accredited by the Better Business Bureau and is endorsed by the National League of Cities.

For more information about HomeServe and to get the latest home repair advice and customer stories, please go to www.homeserve.com. Connect with HomeServe on Facebook @HomeServeUSA and Twitter @HomeServeUSA, Instagram @HomeServe_USA and on LinkedIn @HomeServe-USA.

View source version on businesswire.com:https://www.businesswire.com/news/home/20251021643643/en/

CONTACT: Myles Meehan

HomeServe

Phone: 203-356-4546

Email:[email protected] Elder

Burson for HomeServe

Phone: 703-835-6245

Email:[email protected] Spencer

IGS Energy

Email:[email protected]

KEYWORD: CONNECTICUT UNITED STATES NORTH AMERICA

INDUSTRY KEYWORD: CONSTRUCTION & PROPERTY HVAC UTILITIES MANUFACTURING BUILDING SYSTEMS ENERGY ARCHITECTURE OTHER CONSTRUCTION & PROPERTY RESIDENTIAL BUILDING & REAL ESTATE

SOURCE: HomeServe

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PUB: 10/21/2025 08:49 AM/DISC: 10/21/2025 08:48 AM

http://www.businesswire.com/news/home/20251021643643/en